Insights

Guides from the work we do every day.

Practical guides for car dealers, fleets and local businesses: Facebook Marketplace for dealerships, vehicle inspections and DVIRs, AI phone answering, websites and SEO.

Fleets

DVIR Requirements Explained: FMCSA 49 CFR 396.11 in Plain English

Who has to complete a driver vehicle inspection report, the 11 items it must cover, when a no-defect DVIR is still needed, repair certification, and how long to keep records.Oct 21, 2026 · 8 min read
Dealers

Dealership Vehicle Inspections: A Photo Process for Trade-Ins, Deliveries and Loaners

How to run consistent walk-around inspections at a dealership — the photo angles, damage notes and customer report that end "it wasn’t like that when I dropped it off" disputes.Oct 21, 2026 · 7 min read
Dealers

Facebook Marketplace for Car Dealers: A Posting Workflow Your Sales Team Will Actually Follow

How dealerships get inventory onto Facebook Marketplace consistently: who posts, what makes a listing sell, keeping prices and sold units in sync, and tracking it per salesperson.Oct 21, 2026 · 8 min read
Small business

AI Receptionist for Small Business: What It Does, What It Costs You Not to Have One, and How to Choose

A practical guide to AI phone answering: what an AI receptionist handles, how it compares to voicemail and answering services, the legal basics on recording and outbound calls, and a buyer’s checklist.Oct 21, 2026 · 8 min read
Small business

A2P 10DLC Registration for Small Businesses: How to Get Your Business Texts Delivered

What A2P 10DLC is, why unregistered business texts get blocked, how brand and campaign registration work, and the opt-in and STOP/HELP basics that get campaigns approved.Oct 21, 2026 · 7 min read
Fleets

Pre-Trip Inspection Checklist for Fleet Drivers (System by System)

A practical pre-trip vehicle inspection checklist organized by system — what to look at, what counts as a defect, and how the pre-trip ties into DVIR rules under 49 CFR 396.13.Oct 21, 2026 · 7 min read
Websites & SEO

Car Dealership Website Checklist: 20 Things That Turn Shoppers Into Leads

A practical checklist for dealership websites and offer pages — speed, inventory pages, offers, forms, tracking, local SEO and structured data — from the team that builds them.Oct 21, 2026 · 8 min read
Small business

Car Wash Memberships: How to Sign Up More Members and Keep Them Longer

A practical playbook for unlimited wash clubs and detailing memberships: the offer, the sign-up moment, onboarding texts, weather days, renewals and win-backs.Oct 21, 2026 · 7 min read
Small business

Texting Customers at an Auto Repair Shop: Status Updates, Approvals and Reminders That Save Hours

How auto repair and collision shops use two-way texting: drop-off confirmations, inspection photos, repair approvals, pickup and payment links, and service reminders — plus the consent basics.Oct 21, 2026 · 7 min read